your boring IT guy
Experienced IT professional specializing in network operations, system administration, and media management. Based in Erbil, fluent in four languages, with over a decade of expertise in maintaining critical infrastructure and solving complex technical challenges.
Provide IT help desk support, managing media ingestion, archiving, and live feed capture using Avid Media Composer and Interplay Access.
Monitored and maintained network infrastructure for a regional ISP. Managed fault detection systems, coordinated with FTTH partners for service escalations, and ensured optimal network performance. Achieved 99.8% network uptime through proactive monitoring and rapid incident response.
Deployed and maintained telecommunications infrastructure at cell sites. Performed hardware troubleshooting, signal optimization, and equipment installations. Collaborated with field teams to ensure reliable mobile network coverage across the region.
Administered enterprise systems including servers, security cameras, and backup solutions. Implemented security policies, managed user accounts, and maintained system documentation. Reduced system downtime by 40% through preventive maintenance and monitoring protocols.
Delivered comprehensive CCNA training programs covering routing, switching, and network troubleshooting. Designed hands-on lab exercises and practical scenarios to prepare students for industry certifications.
Delivered long-term technical support, performed upgrades, with additional hands-on media production experience. Managed IT infrastructure, and specialized in video editing systems including Final Cut Pro.
Kurdistan Private Institute • 2018
Comprehensive study in network infrastructure, computer systems, and IT management. Supplemented formal education with continuous self-learning through industry resources, hands-on experience, and staying current with emerging technologies.