jd@core:~$ whoami
Your boring IT guy
Experienced IT professional specializing in network operations, system administration, and media management. Based in Erbil, fluent in four languages, with over a decade of expertise maintaining critical infrastructure and solving complex technical challenges.
jd@core:~$ cat about.txt
From regional ISP network operations to broadcast media archiving, I keep infrastructure running, troubleshoot the hard problems, and document everything so it stays fixed. The work is invisible when it's done right — that's the point.
jd@core:~$ ls ./stack
jd@core:~$ ls ~/projects
Live utilities & experiments — hosted on projects.iamjd.net
jd@core:~$ git log --career
IT & OPS
I do my best.
IT Help Desk Analyst & Media Archivist
Provide IT help desk support and manage media ingestion, archiving, and live feed capture using Avid Media Composer and Interplay Access.
Network Operations Specialist
Monitored and maintained network infrastructure for a regional ISP. Managed fault detection, coordinated FTTH partner escalations, and achieved 99.8% uptime through proactive monitoring and rapid incident response.
Site Engineer
Deployed and maintained telecom infrastructure at cell sites — hardware troubleshooting, signal optimization, and equipment installs to ensure reliable mobile coverage across the region.
Cisco Network Instructor
Delivered CCNA training covering routing, switching, and troubleshooting. Designed hands-on lab exercises preparing students for industry certifications.
Systems Administrator
Administered enterprise systems — servers, security cameras, and backups. Implemented security policies, managed accounts, and reduced downtime by 40% through preventive maintenance.
IT Support Specialist
Delivered long-term technical support and upgrades, managed IT infrastructure, and specialized in video editing systems including Final Cut Pro — with hands-on media production experience.
jd@core:~$ cat education.md
Kurdistan Private Institute · 2018
Comprehensive study in network infrastructure, computer systems, and IT management — supplemented with continuous self-learning and hands-on experience with emerging technologies.
Routing · Switching · Troubleshooting
Designed and delivered hands-on CCNA training programs, building practical lab scenarios to prepare students for industry certification — proof the fundamentals run deep.
jd@core:~$ ping jd
Whether it's infrastructure, networks, or media systems — let's talk. I'm based in Erbil and reachable in four languages.